We offer personalized products and tumblers, including custom-printed bottles, mugs, and more — perfect for gifts or personal use.

Each product page includes a personalization box where you can enter your name, message, or select design preferences. Please double-check the details before placing your order.

Yes! For bulk, gifting, or corporate customization inquiries, please contact us at info@winterberry.in.

We accept UPI, Wallet, Credit/Debit Cards, Net Banking, via secure payment gateways like Razorpay and Shopify Payments.

Yes, all transactions are processed through secure and encrypted payment gateways. We do not store any of your card or payment details.

• Processing time: 1–2 business days
• Shipping time: 4–7 business days (depending on your location)

You’ll receive a tracking number via email or SMS once your order is shipped.

We accept returns only if:

• You received a damaged product
• You got the wrong item, color, size, or personalization
• Note: Actual product color may vary slightly from the images shown.

You can cancel or modify your order within 12 hours of placing it. After this period, your order goes into production and cannot be changed or canceled.

If the item is damaged or you received the wrong customization, contact us within 3 days of delivery with clear photos or an unboxing video. We'll arrange a replacement.